Greenwashing, fake reviews and 'pestles': the amendment to the law is aimed squarely at entrepreneurs
The government has tabled an amendment to the Consumer Protection Act and the Civil Code, taking over the new rules from the EU. In practice, this means the end of free claims such as “eco”, “sustainable” with no verifiable basis, a ban on false or manipulated reviews and penalties for hidden “bullets” that shorten the life of products.
What awaits you?
- the obligation to verify the authenticity of reviews,
- not to use “eco” and “sustainable” without certification, and
- clearly inform about rights from defects, “warranty for life”, software updates and repairability of goods.
After repair, it will warranty extended for another year and the seller must explicitly notify the customer of this.
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